Privacy Policy

The purpose of this policy is to inform data subjects about the various processing activities carried out by this organisation through the website that affect their personal data, in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER.
The organisation CONMOU S.L, with registered address at CALLE LLIBER Nº7 (03007 ALICANTE) ALICANTE, with Tax ID No. B54541586, contact telephone: +34 965 117 244 and email address comercial@conmou.es.

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.
USERS/BROWSERS OF THE DATA CONTROLLER’S WEBSITE.
We will process the personal data you provide through our web forms in order to:
Handle requests, complaints and incidents submitted through our contact channels included on the website.
Understand the browser’s behaviour on the website in order to detect possible cyberattacks on our website.
Comply with legal obligations that are directly applicable to us and govern our activity.
Protect and exercise our rights or respond to claims of any kind.
Where applicable, send commercial communications relating to the goods or services that make up our activity, and/or news or newsletters related to our sector.

3. LEGAL BASIS FOR PROCESSING.
USERS/BROWSERS ON THE DATA CONTROLLER’S WEBSITE.
Based on the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the purposes mentioned.
To comply with the legal obligations applicable to us. In this case, the data subject may not object to the processing of personal data.
Based on our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although they may, where applicable, exercise the rights recognised in section eight of this policy.

4. DATA RETENTION PERIODS OR CRITERIA.
The personal data provided will be retained for the time necessary to fulfil the purposes for which it was initially collected.
Once the data is no longer necessary for the processing in question, it will be duly blocked so that, where applicable, it may be made available to the competent Public Administrations and Bodies, Judges and Courts, or the Public Prosecutor’s Office, during the limitation period for any actions that may arise from the relationship maintained with the customer and/or the legally established retention periods.
5. AUTOMATED DECISIONS AND PROFILING.
The website does not make automated decisions or carry out profiling.

6. RECIPIENTS.
During the period in which your personal data is processed, the organisation may disclose your data to the following recipients:
- Judges and Courts.
- State Security Forces and Corps.
- Other competent authorities or public bodies, when the controller has a legal obligation to provide the personal data.

7. INTERNATIONAL DATA TRANSFERS.
The organisation does not carry out any International Data Transfer.

8. RIGHTS.
Data subjects may, at any time and completely free of charge, exercise their rights of access, rectification and erasure, as well as request the restriction of the processing of their personal data, object to it, request data portability (provided it is technically possible) or withdraw the consent given, and, where applicable, when appropriate, not to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organisation, or send a written request to the postal address or email address indicated above. In any case, your request must be accompanied by a photocopy of your National ID card (D.N.I.) or equivalent document, in order to verify your identity.
If you believe your rights regarding the protection of your personal data have been infringed, especially when you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive further information about our services, you may unsubscribe by sending an email to comercial@conmou.es, with the subject line “UNSUBSCRIBE”.

9. ACCURACY OF DATA.
The data subject guarantees that the data provided is true, accurate, complete and up to date, and undertakes to inform us of any changes to the data provided, through the channels enabled for this purpose and indicated in point one of this policy. They shall be responsible for any damage or loss, both direct and indirect, that may be caused as a result of failure to comply with this obligation.
If the user provides third-party data, they declare that they have the data subjects’ consent and undertake to pass on the information contained in this clause, releasing the organisation from any liability arising from failure to comply with this obligation.

10. SOCIAL MEDIA
Social media is part of the daily life of many Internet users, and for this reason the Entity has created different profiles on some of them.
All users who visit our website have the opportunity to join our social media pages or groups.
However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, competitions, promotions, or any other valid means), your data will belong to the corresponding social media platform, so we recommend that you carefully read its terms of use and privacy policies, and ensure that you configure your preferences regarding data processing.

11. CHANGES/ UPDATES
This privacy policy may be amended/updated in accordance with established legal requirements or in order to adapt it to the instructions issued by the Spanish Data Protection Agency, or to changes to our website.
For this reason, we advise users to periodically review our privacy policy.
If you have any questions about this policy, you may contact CONMOU S.L via the following email address: comercial@conmou.es